Dave has been a Fixed Operations Expert for over 30 years. He is a graduate of the General Motors Institute of Technology at the University of Delaware in 1986 and Volvo University in Rutherford, N.J. in 1993. He has also attained certifications in computer training with various automotive computer systems, including Reynolds & Reynolds, CDK, Dealertrack, Adams, AutoMate, AutoSoft, Dealerbuilt, PBS, Dominion/VUE, Tekion and Quorum Dealer Management Systems as well as many other software programs. Dave has also been Fixed Operations Consultant with Reynolds & Reynolds, Wheeler Management Group. He has held positions such as Regional Sales Manager and National Director or Parts form various Fixed Operations consulting companies. Along with Guy, they have trained and consulted in over 400 Dealerships across the United States and Canada.
Dave currently writes monthly “Smart Parts” E-Newsletters and blogs and has written articles for Fixed Ops Business as well as for Fixed Ops Magazine. He has also made video appearances on the A.I.N. Network for Dealer Digest Daily. He is an approved vendor for NADA Parts University and has performed many industry training seminars for NADA and NCM 20 Groups’ Fixed Operations Meetings across the country. He has a history of success throughout his career with many achievements and awards areas of Customer Satisfaction, Sales Excellence as well as being awarded one of NADA’s Top Benchmark Dual Franchise Dealers in fixed operations from 1993-1997. Dave is New Hampshire native, but now resides in New Hampshire with his wife, Alison in the summer and Pensacola, FL in the winter. He enjoys all sports, especially golf, swimming, boating and rollerblading.
Follow Dave’s Blog @ http://smartpartstraining.blogspot.com/
